Customer Protection Plan (CPP)

CPP holders save on:

  • Repairs
  • Service calls
  • Utility bills
  • ... and more

For the best care of your heating & cooling equipment, maintenance should be scheduled every six months. What better way to ensure top performance from your system than to sign up for an Customer Protection Plan?

CPP Benefits

Thermall Customer Protection Plan holders enjoy a lot of benefits:

  • Two precision tune-ups and professional cleanings yearly
  • 10-15% discount on all repairs
  • Discounted fees for 24-hour service (evenings, weekends, and holidays)
  • Extended service hours
  • Priority service
  • 15-20% savings on utility bills
  • Longer equipment life
  • Fewer repairs
  • Inflation protection
  • Transferability if you move or sell your home
  • Increased comfort
  • Peace of mind

15-Point Central Air Clean & Check

Thermall's precision tune-ups and professional cleanings are thorough. Your Thermall Whole House Comfort Specialist will perform a rigorous 15-Point Central Air Clean & Check, in which he will:

  1. Check and clean condenser coil
  2. Check voltage and amperage on motors
  3. Check and adjust blower components
  4. Check condensate drain, and clean if necessary
  5. Check operating temperature for proper refrigerant charge
  6. Check safety controls
  7. Change air filter
  8. Calibrate thermostat
  9. Lubricate blower
  10. Check refrigerant charge
  11. Check starting capabilities
  12. Lubricate outside fan
  13. Check all electrical connections
  14. Check temperature drop
  15. Check fins on outside condensing unit

To start your Customer Protection Plan, contact Thermall Heating & Cooling today by calling 1-800-539-7593, sending e-mail to thermall@thermallheating.com, or using our Contact Form.