This company has proven to be reliable and professional. The work they have performed to repair and service my home AC system has been excellent and timely. The heat waves experience in Yakima would have been unbearable if it wasn't for their expertise.
Thermall was very responsive throughout the process from getting a quote to getting a new system installed. The crews that came out were very nice and respectful, and they got the work done quickly and efficiently. Great communication and customer service. We got our own system a few years ago and when a family membered need to update their old HVAC system, we called them again had another great experience.
I cannot say thank you enough!!! Absolutely fantastic service! We have an older system that has been finicky for the last couple years. Previously we had 3 other technicians from other companies (and $600+ in service calls) and no one could solve the issue... until yesterday when Cheyenne with ThermAll came to visit. She is AMAZING! She knew exactly what was wrong in seconds. Cheyenne, THANK YOU! You've gained a customer for life. Thank you! Thank you! Thank you!
Thermal was the only company that responded and did a timely fantastic professional job. I would highly recommend this company.
ThermAll is a great company. They are great with communication. They also are very honest with what service is needed or not needed. All the people I worked with are very professional. They fixed some of the ductwork without charging me.
Annual maintenance check,excellent tech
The face-to-face interactions with every member of the team was outstanding. As we asked questions and observed the workflow the friendly and open demeanor was refreshing and relaxed. The team was respectful of our property and cleaned often. We are anticipating enjoying the fruits of their labor.
I have used them twice and have been very pleased with all the work. Communication is excellent.