Reviews
Great experience, knowledgable sales person willing to take time and answer a couple of rounds of questions as I looked at quotes. When I finally decided to buy, they scheduled installation quickly. The installation team listened to how I wanted it installed to ease snow and ice removal and got the install done in a day. The unit works great, is simple to use and relatively quiet. Even though we are up in Cle Elum, I know they are responsive. Best big purchase I've made in the past decade.
You are definitely my "go to place" for heating and cooling issues.
This company has always done a great job for us. Scheduled appointments are always kept and on time. If I need to reschedule, there is no problem. They always work around my schedule. The techs are always pleasant, professional and neat as a pin! Really wish this company could teach other companies how to treat a customer!!
Mark, who I understand is retiring, did the fall service on my furnace and I asked if Thermall was who I should call to help me figure out my gas fireplace switches (new to me house). He not only gave my furnace a thorough HVAC service with explanations but also turned on my fireplace pilot and explained what the switches did and how to adjust things. Above and beyond what I expected as has been the case with all of my experiences with Thermall.
It was very nice. The young man was very professional and courteous
It was great to have ppl that did a thorough job of telling and showing me exactly what was wrong with my furnace. I don't know much about electricity but to have them explain to me exactly what and where the part was that went bad, it made things more understandable
We were having issues with a newly installed Daikon mini split. It took several trips and many hours to resolve the issues, but the Thermall team was great.
The best service on a short-notice furnace replacement I could have ever imagined. Professional, yet very friendly. On time. All work as promised. Incredible pricing. I'm thrilled. Will heartily recommend to others.