Reviews
shyann was knowledgeable she unscrewed the base and looked at condenser and knew it needed repair she had one thank God….. three days without air conditioning at 107 degrees. We were so pleased and grateful. We made an appointment Monday to see about a new air conditioner. Thank you again.
One of the best experiences I have ever had with an HVAC contractor! Cheyenne Benge was the technician who troubleshot and quickly repaired my AC unit. She was amazing. Both technically and on a customer service level. A great personality coupled with technical skill is such hard combination to find these days. Well done!
We have had the most positive experience with Thermall installing a new unit at our home. Other local companies gave us a 2-3 month wait for installation. Once we called Thermall, we had our estimate and installation completed within 2 weeks. Jose, Tim, and Alex were professional and efficient and answered all of our questions. We highly reccomend this company and we will be using them for all of our future heating/cooling needs.
Very good response....temperature was 104° outside and after realizing my a/c wasn't working I called Thermal and they were out in an hour. They replaced a broken capacitor.
Extremely professional, well organized, friendly, and very fast
Excellent service on this older heating and ac system
This company is amazing, very willing to come out on a very timely matter and handle the issue.
The service rep was very nice, & would explain things to you that you would understand. The only downside was that the phone person says will call you when the technician will show up at your door 1/2 hour prior to arriving. That NEVER happened.
I am very happy with the install of my new system, everything works great. The workers were professional and answered all my questions. I would have given a 5 star but there was a problem with start up and the technician had to come back the next day and I had to sweat it for one night in the heat. The problem was unforeseen and no way was it the techs fault on the install. The system had and uncommon problem where the control board that came with the system was bad and was not operating properly. Tech was apologetic and informed me he would be back first thing in the morning with a new board. He was there bright and early and sure thing it fired up and was running good. Again no fault of the tech, just uncommon problem. But love the system and working great. Mike
Thermall was very responsive to our needs and fixed our problem the day they came out. No trying to up sale on our old system, but addressed the needs to keep our old system running. Very professional and knowledgeable. Will use them again and will refer them to others.