Reviews
I recently had a new Daikin system installed by the wonderful folks at ThermAll and just want to share my experience.
I was understandably nervous about such a large purchase but Trevor did a great job of explaining my options and helping me choose the right system for my situation. Then the office staff scheduled an install for asap after the system arrived.
Now, this is where the good stuff happens....the guys laid everything out and went to work. I live in a mobile home so spaces are small and they ran into problems with almost every aspect of the install. Tech Mark had to practically rebuild the whole cabinet , base where the air mover sits. The electrical was not right and needed new breakers, wiring and conduit to bring it up to code and one of their electricians fixed all that. They were here for two full days and then some and I am so impressed with the work they did here. Then at the end of it all, around 7 pm the second day, Mark helped us download the app to run it remotely, made sure I knew how to get the best results from my ac and they were done.
They certainly went the extra mile, it all looks and works great and it made me feel great that they cared so much about doing it right.
From start to finish I would recommend ThermAll for your heating , cooling or electrical jobs.
Nothing is worse than your AC going out right before the 90 degree weather gets here. The only thing that can make it all better is an amazing repair service team. I have to say Thermal was so on top of it that it was only one day without AC. Mitchell was my tech and he was so informative and professional. He went through everything with me. It was so great to have such a great company help me in my time of need. I would recommend they to anyone
Showed up during the scheduled time. Found the issue and estimated me a fix. The tech was professional and personable. I have already been recommending them to others.
We had a full heat pump system replacement along with a new electrical panel/breaker box installed. We were provided with great customer service every step of the way. Lini & Marcos were exceptional. Our heat pump replacement was challenging as our old system was a geo-thermal heat pump (30 years old).
Lini & Marcos were thorough, worked hard, and always had a positive attitude. Andy did the electrical work and was professional, knowledgeable and informative. My husband and I would recommend Thermall to anyone needing heating, cooling & electrical work.
Very knowledgeable and professional
I called in the morning to see if they could come out and look at my mini split. I live an hour away from their shop. They send a technician out within a few hours.Rey Diagnosed it, fixed it, and was so incredibly nice. I will always recommend them, and will always use them in the future. They were outstanding.
Rey came back the second time and got the old unit going. Spent some time on it! No charge and now I'm having a guy come out to talk to me about a new system and installation as mine just might be done!
Thanks Rey!
Our A/C went out right after we brought our newborn twins home. Originally scheduled 3 weeks out from when we first called, they were able to move us up 2 weeks on the schedule. Our installation team showed up right on time and got us all set up.