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Reviews

Mike Anderson's Profile Image
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Mike Anderson, 3+ years ago

ThermAll Heating & Cooling is the only company I will ever use for my heating and cooling needs. Trevor came out to give me an estimate on a new ductless system and actually went under the house to look at the damaged ductwork that I needed to have replaced. Out of the 3 companies to come out and give me an estimate he was the only one to actually bother to go under the house. He did not try to sell me on a larger heat pump (4 zone) and suggested a 3 zone which is more than enough for my home. The other two companies were only interested in a selling me a "4 zone" of which there are no heat pumps currently available. The ability to schedule an electrician for you is something the others will not do. They got me set up for installation within a week of Trevor coming out. The crew comprised of James, Lena, Alex and Luis were right on time on installation day. They were professional and had everything accomplished in one day. Vince and Phil, the electricians, did a great job of wiring the new system. The house has never been this warm and fixing the ducting corrected numerous issues we were having.

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Joanie Sarchet, 3+ years ago

The service is AMAZING! From the minute you call Angie to set up an appointment, to the end of your service, you feel important! They treat you with care & respect. Ray is the best & he really cares about his job & it shows. I have their maintenance service & it is fantastic. This company prides itself on their work, their technicians & taking care of their customers. Thank you for your excellent service! ????

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Ruth Barnhart, 3+ years ago

I signed up for the maintenance program last summer, & have had both the heater & a/c service done, & Jesus came & did both. He is excellent! He is very thorough, & explains everything he's doing very well. I renewed the maintenance program, because I have peace of mind that my system will be working well all year

Janie Larson's Profile Image
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Janie Larson, 3+ years ago

Great service. On time.

GaryDiane Lohman's Profile Image
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GaryDiane Lohman, 3+ years ago

They came out, identified the problem and they are waiting for part to come in to repair the furnace. Very sharp and professional

Lillian Morrow's Profile Image
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Lillian Morrow, 3+ years ago

We had ThermAll out to do a bid for a ductless system in our vacation home. They came out to do the bid as scheduled and gave us the pricing before they even left. We chose their bid as they were prompt, communicated well, and their bid was competitive. It was easy to work with the office staff to schedule appointments and they were very friendly. On the day of the install, Mark and the rest of the team were all great. Mark took the time to discuss and confirm the locations we had chosen for both the interior and exterior units, explained how to use and care for the new system, and the entire team was very respectful or our home. They were also friendly to our crazy dog.
I highly recommend them and would use them again.

Joshua Overland's Profile Image
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Joshua Overland, 3+ years ago

Starts with Angie in the office. She is the best! Have had a great experience working with ThermAll. Highly recommended.

Susan Kaphammer's Profile Image
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Susan Kaphammer, 3+ years ago

Regular maintenance service. Convenient scheduling and on time arrival. Friendly and efficient technician.

Dottie Miles's Profile Image
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Dottie Miles, 3+ years ago

Your tech did a super job and took the time to tell us what he found or what he was going to next. We had a plate of cookies out on a table and he ate all 40 of them. (Just kidding)! He is a great employee for you guys.

Sigrid Esfeld's Profile Image
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Sigrid Esfeld, 3+ years ago

The employee from Thermall spent several hours re-wiring the electrical connection to the chimney damper and then stayed and helped my husband wire in a transformer to step down the voltage for the last part of the damper connection. We appreciate his patience and dedication!