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Brett Harris's Profile Image
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Brett Harris, Two years ago

Super pleased with ThermAll. They even came out on a Sunday during the unprecedented heat wave we're having to service our unit and get the house cool again! Really have enjoyed all the interactions that I've had with everyone there!

Barb Evans's Profile Image
Barb Evans, Two years ago

Excellent service. Timely, professional and personable

Michi Mortimer's Profile Image
Michi Mortimer, 3+ years ago
Ana Jeronimo H's Profile Image
Ana Jeronimo H, 3+ years ago
Peter B's Profile Image
Peter B, 3+ years ago
Daniel Reilly's Profile Image
Daniel Reilly, 3+ years ago

Jose was the Technician. He was very courteous and he had shoe coverings which I didn't care either way but good to see in case some customers did. He was good with me watching and asking questions (always curious). You could tell he knew his stuff as he diagnosed the issue with in 10 minutes using his voltage meter. He had the part on had and installed it. Then he went ahead and cleaned the burner thermostats without me asking. He also check the condensation pump to make sure that was working.
Koodos to dispatch for keeping in contact with me on when Jose would arrive.

trevorx wyattx's Profile Image
trevorx wyattx, 3+ years ago
Lisa Bailey's Profile Image
Lisa Bailey, 3+ years ago

Fast service and great technician. Would use again.

Amanda Gust's Profile Image
Amanda Gust, 3+ years ago

Our technician Rey was very professional, knowledgeable and personable. He is great. The scheduler was responsive and I appreciated the 15 minute heads up before arrival.

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Victoria Schuler, 3+ years ago

We bought our 1st home last fall, and this summer realized our AC was not keeping up the way it should. I called several companies & left VM's, and was finally able to get through to someone at ThermAll. The woman i spoke with was very friendly & knowledgable, and called again the morning of our appt to let us know the tech was 10min away. We scheduled an appt for the next week, and Jesus was our technician. He was right on time, and was very friendly. He explained every thing he was looking at/for and took the time to answer all of our questions. We were very comfortable having him in our home. He also took videos to show us certain things instead of just trying to explain them, which was super helpful. We'll definitely use them in the future, 10/10 recommend.