Reviews
Mike was really nice, knowledgeable, and worked fast. Mike did an excellent job replacing old broken bedroom fans with flush mount lights. I will be using them again for future home improvements. Thanks Thermall!
Our 13 year old Trane heat pump had a full compressor failure. I knew that we were facing a complete system replacement. The HVAC company we were with did not respond adequately to the situation, so I called Thermall. Seven days after my initial contact, we had a new heat pump and handler fully installed and working.
It was a very difficult job removing the old handler from our crawl space and installing the new one. They sent three skilled technicians to complete the work in only two days. I was impressed with their professionalism and courtesy. They repaired our two zone duct system and improved the wiring on our controller board.
The last two HVAC companies I've used would often fail to listen to me regarding problems resulting in needless down time and expense as they practiced "diagnosis by debit card."
The Thermall staff, Trevor, Kevin, Tim and crew, were the exact opposite. They took the time to fully understand our system and it's 48 year history.
An HVAC system is only as good as the people who install it and maintain it. I look forward to a long relationship with Thermall. We're definitely off to a good start.
Excellent customer service! From the minute you call to the technician showing up at your door, you know they are professionals. They will diagnose the issue & then explain how they will fix it. All the technicians have been wonderful & friendly. They really do care about their customers.
Very prompt and excellent customer service ???? I highly recommend them
very professional and informative.
Christina did an excellent job, very thorough work and high quality
Crew was friendly, made an effort to limit excess cold air from outside. protected our floors, worked quickly and explained every aspect of the job and equipment. Cleaned up after, removed the old equipment.
